In its quest to create the perfect cheeto, steer sales teams to the most efficient routes, and much more, PepsiCo is finding innovative ways to use AI every day. If you’ve ever asked Siri or Alexa a question, had a virtual chat with customer service or logged on to social media, you’ve used artificial intelligence.

Jul 1, 2024 · At the event, PepsiCo also introduced an AI-powered “Hydration Coach” chatbot named Anna. Key Takeaways: PepsiCo’s Smart Cans feature 3D screens to display high-definition video content, aiming to redefine promotional products.

Mar 14, 2023 · TEL AVIV, ISRAEL — Tastewise, a data-driven platform that uses artificial intelligence (AI) to help food and beverage brands develop and market new products, is launching its newest AI-based...

Nov 4, 2021 · Her role in the consumer insights group focuses on all of the ways consumers interact with Pepsico products and channels. A big part of that work is focused on consumer interaction with conversational AI technologies through Amazon Alexa, Facebook Messenger, website chatbots, and the call center.

Pepsi created the Pepsi Online Store, a conversational commerce platform on social media where storekeepers functioned as digital assistants. Built with an AI-powered chatbot, this digital assistant could engage with customers in real-time on Facebook messenger and help them purchase Pepsi products through its interface from the comfort of ...

Oct 2, 2024 · Oscar Pocket, likened to ‘ChatGPT for Waste’, is a chatbot ready to resolve any waste disposal query. Teaming up with giants like HSBC, Meta, AT&T, and Toyota, Intuitive AI is now joining forces with PepsiCo to bring Oscar Sort to bustling public areas, promising to accelerate recycling efforts and sustainable messaging on a grand scale.

Jun 21, 2024 · Generative AI-powered chatbots and virtual assistants provide instant responses to customer inquiries, enhancing customer service efficiency. PepsiCo’s generative AI-driven virtual assistants handle routine customer queries, allowing human agents to …

PepsiCo is on a multi-year journey to reach that brand nirvana, powered by Pepsi mobile apps. I had the chance to sit and chat with Athina Kanioura, chief strategy and transformation officer at PepsiCo, about exactly what that might look like.

These cans are equipped with wrap-around 3D screens capable of displaying high-definition video content, showing a new level of brand engagement strategy. At the event, PepsiCo also introduced an...

Oct 23, 2024 · At last month’s HR Tech conference, Sankarsingh stated that the introduction of generative AI has “changed the game” for HR tech. “I’ve noticed a significant acceleration in product roadmaps from providers, particularly with advancements in conversational AI and chatbot technologies,” he said.