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  1. Contact us - PG&E

    Have a quick question? Find a quick answer in PG&E's Help Center. The most common customer questions have been answered in one, easy-to-search place.

  2. Customer service - PG&E

    More service needs Service requests Set up PG&E services and schedule service appointments online.

  3. How do I speak to a representative

    Visit our Contact Us page for information on how to reach a customer service representative. Once in our Contact Us page, scroll down to Contact PG&E Departments and click the arrow …

  4. Billing & assistance - PG&E

    Contact us For general questions, call our Customer Service Center at 1-877-660-6789.

  5. PG&E Help Center - Pacific Gas and Electric Company

    Construction & Renovations Energy Usage, Rates & Efficiency Outages & Safety Service Requests My Account © 2025 Pacific Gas and Electric Company Privacy › Terms & Conditions …

  6. Account | PG&E

    Service requests Start or stop service to your home or business. Make a pilot light appointment.

  7. Report an issue - PG&E

    Report electric outages Tools and tips to report electric outages, including PG&E's outage map.

  8. Start/Stop/Transfer Service | PG&E

    When your service is interrupted or in need of repair, you expect a reasonable and timely response. To spell out our commitment to prompt customer service for our customers, PG&E …

  9. Residential Customers General info/Account services/Outage reporting PG&E Customer Service..........................................................1-800-743-5000 Hours M–F, 7 a.m.–9 p.m., Sat. 8 …

  10. How do I contact specific PG&E departments?

    For Building and Renovation customer service, please call 1-877-743-7782 For all other questions or to reach a general representative, please call 1-800-743-5000