Open your order history, find the order you want to manage, and select view order details to expand. Select Manage this item to open the order in the Microsoft 365 admin center. In the Microsoft 365 …

Find tracking for your return package in Order history. Find your refund or credit status in Order history or MAC. Exchanges To exchange an item for a different configuration in two separate transactions, …

Find out how to check your order status or track a shipment for your existing Xbox service order.

Need help with an Xbox console, an Xbox game, or Xbox network? Find out how to get in touch with us.

If you have a Surface or Xbox, you can use your Microsoft account to check its warranty and make warranty claims. Your new Surface or Surface-branded accessory comes with a limited standard …

After this time, you may be billed, and you’ll need to request a refund to cancel your order. For more info about digital game pre-orders, visit: Pre-order Xbox digital games in the Microsoft Store

Microsoft Support is here to help you with Microsoft products. Find how-to articles, videos, and training for Microsoft Copilot, Microsoft 365, Windows 11, Surface, and more.

Get more information about managing your Xbox subscriptions, issues with billing, and more.

If you bought a physical item from the Microsoft Store, and we're shipping it to you, you can check the status on the order history page. Select 'Personal account' or 'Work account' tab below for your …

Learn how to request refunds for Xbox purchases, including eligibility requirements and the process for submitting a refund request.

Learn how to find and install digital downloads from Microsoft Store. See instructions to download and install software directly purchased from Microsoft.