In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

Enforcement of in-store policies often falls to front-line workers. The union that advocates for their interests wants them ...

Starbucks is ending its open-door policy, which allowed anyone to use its restrooms or hang out without making a purchase.

Starbucks announced reversing its open-door policy, initially introduced in 2018 to promote inclusivity. From January 2025, non-paying visitors will no longer have automatic access to its spaces.

And the people needing to use the facilities aren’t just people out on a shopping trip. They are Uber drivers, Amazon drivers ...

Starbucks announced the company would reverse its "open door" policy, limiting the use of its premises to paying customers ...

If you want to spend time at Starbucks –either studying, lounging, or just need to use the bathroom–, you’ll now need to make ...

If you want to hang out or use the restroom at Starbucks, you’re going to have to buy something. Starbucks on Monday said it ...

The days of walking into Starbucks to use their free Wifi are over unless you make a purchase. The major coffee franchise recently changed its code of conduct.

SEATTLE, WA – Starbucks is ending its open-door policy after nearly seven years, now requiring customers to make a purchase to stay in the store or use restrooms. The change, announced on ...