Women in Retail and Total Retail Virtual Exchange features engaging and informative interviews with leading retailers.

Thirty-six percent of Americans are planning to shop for gifts on Chinese marketplaces like Temu and Shein this season, a new ...

The 2024 holiday shopping season will test marketers’ ability to plan during this shorter timeline and heightened competition ...

Contact center agents serve as the touchpoint between retail brands and millions of customers grappling with online order ...

While AI chatbots are on the rise, are they really the companion customer service teams need this holiday season?

With so much being thrown at them, it’s easy for store leaders to just focus on executing tasks. However, their job is really ...

For e-commerce retailers, the holiday season is more than just a busy period — it’s a high-stakes test of their tax ...