State and local governments have been utilizing artificial intelligence for years. For example, Arlington County, Va., public service answering points use AI to route nonemergency calls. North ...

Citing a survey by Corel, the CDW white paper “Optimize Your Collaboration Environment” notes that 64% of employees say they lose at least three hours of productivity a week due to poor collaboration ...

Cyberthreats continue to strain the defensive capabilities of local governments, and as such they benefit from the shared ...

“My experience is that people don’t upgrade storage until they are running out, or until something goes wrong,” Ellis says.

State and local governments are among the most budget-conscious organizations. Revenues can be somewhat unpredictable, ...

At VRFA — the coordinating body for five fire stations that serve about 100,000 citizens south of Seattle — the journey ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna and two ...

Lewiston, Maine, has used surveillance cameras to monitor parking garages, municipal buildings and other facilities since the 1980s, says Craig Starr, the city’s IT director. Currently, most of ...

In 2023, the city of Denver posted an overall average safety score of 95 for the drivers in its municipal fleet of vehicles. Denver officials attributed this high score to coaching based on guidance ...

Most state and local agencies have at least one or two rooms kitted out with the latest and greatest conference room gear, and that is great for big, official meetings. But the schedule to use those ...