In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

Starbucks is ending its open-door policy, which allowed anyone to use its restrooms or hang out without making a purchase.

And the people needing to use the facilities aren’t just people out on a shopping trip. They are Uber drivers, Amazon drivers ...

Starbucks announced the company would reverse its "open door" policy, limiting the use of its premises to paying customers ...

If you want to spend time at Starbucks –either studying, lounging, or just need to use the bathroom–, you’ll now need to make ...

The days of walking into Starbucks to use their free Wifi are over unless you make a purchase. The major coffee franchise recently changed its code of conduct.

If you want to hang out or use the restroom at Starbucks, you’re going to have to buy something. Starbucks on Monday said it ...

Starbucks' new policy is stirring up quite the debate and is likely to continue sparking controversy as it's rolled out.

The coffee chain confirmed the change on January 13. It replaces the previous open-door policy, which Starbucks implemented after two black men were arrested in 2018 after one asked to use the ...

Starbucks said employees would receive training on enforcing the new policy. The new rules reverse an open-door policy put in place in 2018, after two Black men were arrested at a Philadelphia ...