Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and ...

Etihad Cargo is supporting two logistics companies with dedicated freighter operations from China to two European cities.

TireHub plans to open a Regional Distribution Center in San Bernadino, Calif., its third such opening in as many years.

The Federal Trade Commission on Wednesday fined H&R Block $7 million and required the tax services company to stop advertising and customer service practices it called "unlawful" by the 2025 tax ...

North American telecom, media and entertainment firms are adopting emerging technologies to fuel innovation and improve ...

Advances in agents in 2025 will help brands create personalized AI agents for customers. These AI models, which will include small language models that operate on individual devices, will power highly ...

If you’ve ever worked in customer service, you know there’s a special kind of humor customers think is hilarious—but you’ve ...

THOMASTON, GEORGIA / ACCESSWIRE / January 9, 2025 / Tidal Wave Auto Spa, one of the nation's fastest-growing express car wash companies, celebrated the grand opening of its second Pensacola, FL ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

Automation in business is a powerful way to streamline operations, save time, and make more money in your business.

OnePlus has gone global with its latest flagships, the OnePlus 13 and 13R, after their China launch. Packed with premium ...