Better Business Bureau advises shoppers returning or exchanging gifts to check return policies before heading to the store ...

Holiday gifts can mean holiday returns, and the Better Business Bureau is reminding people to be prepared before you head out ...

Carl Bates, president of the Birmingham BBB, reminds consumers that understanding store return policies is key.

President and CEO of the Better Business Bureau Steve Bernas joins WGN Radio’s Dave Plier, in for Bob Sirott, to talk about scams to be aware of when purchasing gift cards from the store.

The Better Business Bureau (BBB) is warning of two popular scams in the days ahead of Christmas, including gift card ...

As holiday shopping ramps up, taking these simple steps can help ensure your gift reaches its intended recipient without any ...

Michelle Mills with the Better Business Bureau says it's good to know what a retailer's return policy is before lugging it ...

With less than a week until Christmas and local law enforcement, the FBI and the Better Business Bureau are sounding the ...

December is Identity Theft Awareness Month, a good reminder to be cautious with your online presence and keep your identity ...

Have you ever received a suspicious email or phone call? Do you worry about your personal information falling into the wrong ...

Holiday returns aren't easy! And we don't mean the part where you explain to your mother why you returned the sweater she ...