WhatsApp is developing a new feature allowing channel admins to ask questions. Replies stay hidden from others, enabling ...

Zigment’s AI doesn’t just chat—it sells, follows up, and remembers what the customer said on Instagram and other channels.

In today's pod we look at travel talent and AI, New York City's climate challenges, and Uber's female-friendly update.

Amjad Al Sabbah of Sprinklr, and Francoise Russo of Aramex share how they are enabling hyper-personalised, AI-powered customer journeys ...

Indian investigators' preliminary report on the crash of an Air India flight that killed 260 people has put the focus ...

Yet analysts predict foldable smartphones will remain a niche segment, now accounting for just 1.5% of the market.

Google has released the stable Android Auto 14.8 update, introducing improvements to the Google Maps interface and digital ...

Those executives had spotted the early signs of a trend that has since become clear: artificial intelligence is transforming ...

WhatsApp is testing a new feature that will allow channel admins to post open-ended questions to their followers. This ...

WhatsApp chatbots are intelligent assistants, handling initial conversations, qualifying prospects and booking appointments ...

WhatsApp is working on a new feature that will allow users to reply to messages in separate threads, similar to other ...

Meta is undertaking a strategic transformation of WhatsApp, expanding it beyond its messaging roots into a comprehensive platform that integrates payments, shopping, and artificial intelligence ...