Virgin Media O2 spends £1m on customer support every DAY... and promises to not push people to chatbots
Virgin Media O2 says it is spending up to £1m a day on customer service after lagging behind its rivals. We speak to customer ...
Birmingham Mail1mon
Virgin Media O2 issues warning over popular service being axed from April
A warning has been issued to Virgin Media O2 customers over 3G being shut down in April. Virgin Media O2 has today named the city of Durham as the first area where 3G services will be switched off ...
Computing4y
Virgin Media down in London
According to the site DownDetector.co.uk, Virgin Media services are currently down across swathes of the UK, centring on Southeast England but with reports of outages in Birmingham, Coventry and ...
Birmingham Mail1mon
Virgin Media O2 issues message to customers as it axes key service
Virgin Media O2 has named the city of Durham as the first area where 3G services will be switched off in April. The company has confirmed it will switch off its 3G services in the city in the ...
Virgin Media 02 reignites calls to crack down on fraud as Brits lose £600m
According to new freedom of information (FOI) requests, released by Virgin Media 02, some police services had only a handful ...
Hexus7y
Virgin Media creates new superfast 30Mb service
The new ‘XL’ service will cost just £18.50 per month, down from the previous price of £20 when taken with a Virgin Media home phone. The new service offers unlimited downloads and with ...