Virgin Media O2 spends £1m on customer support every DAY... and promises to not push people to chatbots
Virgin Media O2 says it is spending up to £1m a day on customer service after lagging behind its rivals. We speak to customer ...
The Mirror1mon
Warning issued to Virgin Media O2 customers ahead of major service change in April
Virgin Media O2 has issued an update ahead of a major change to services this year. The mobile phone and telecoms provider will shut down its 3G mobile data service later this year following ...
Metro1mon
Full list of handsets losing data access for Virgin Media O2 customers
Virgin Media O2 has started directly contacting customers affecting to tell them their phones will soon stop working. It affects those who still use older smartphones, which rely on 3G ...
Computing4y
Virgin Media down in London
According to the site DownDetector.co.uk, Virgin Media services are currently down across swathes of the UK, centring on Southeast England but with reports of outages in Birmingham, Coventry and ...
The Sun25d
Beloved TV channel shuts down today on Sky and Virgin Media after ten years of broadcasting
London Live has been a fixture on Sky, Virgin Media and Freeview since March 2014 ... TV channels as viewers are flocking to streaming services," Paolo Pescatore from PP Foresight told The ...
Virgin Media 02 reignites calls to crack down on fraud as Brits lose £600m
According to new freedom of information (FOI) requests, released by Virgin Media 02, some police services had only a handful ...
Hexus7y
Virgin Media creates new superfast 30Mb service
The new ‘XL’ service will cost just £18.50 per month, down from the previous price of £20 when taken with a Virgin Media home phone. The new service offers unlimited downloads and with ...