THE best and worst broadband providers for customer complaints have been revealed by the regulator. Sky was the least complained-about broadband provider between July and September of last year, ...

When it comes to troubleshooting your Xfinity services or getting support for billing, technical issues, or service ...

An international student in Cape Breton says a recent transfer of her cellphone number — without her consent — highlights potential security risks for all mobile phone users in Canada.

Virgin Media O2 chief executive Lutz Schüler has admitted the company has more work to do in some areas of customer service.

EE, Sky Mobile and Tesco Mobile were the least complained-about mobile providers, according to the regulator’s data.

Virgin has confirmed to Mirror Online that it is working hard to improve its customer services and has already seen a fall in ...

By Lutz Schüler, Chief Executive, Virgin Media O2: ...

Ofcom have today published their Q3 2024 study of UK consumer telecoms complaints, which names and shames TalkTalk for ...

The regulator said TalkTalk had seen an increase in complaints in the third quarter of 2024 to top the list of broadband ...

The latest stats published by UK regulator Ofcom have lifted the lid on complaints registered with eight of the country's top broadband providers.

Virgin Media O2 says it is spending up to £1m a day on customer service after lagging behind its rivals. We speak to customer ...

More details have emerged in the deaths of Andrew and Dawn Searle, the parents of ‘Virgin River’ star Callum Kerr ...