Virgin Media O2 chief executive Lutz Schüler has admitted the company has more work to do in some areas of customer service.

Launching on 1st April, Virgin Media will become the first phone provider in the UK to offer new and existing customers free home phone to mobile calls. In a pioneering move designed to give its ...

Virgin Media has once again topped the rankings of the most complained-about broadband, landline and pay-TV providers, Ofcom ...

By Lutz Schüler, Chief Executive, Virgin Media O2: ...

Virgin Media O2 says it is spending up to £1m a day on customer service after lagging behind its rivals. We speak to customer ...

Virgin Media has issued a warning to broadband ... If you joined or upgraded on or after January 9, 2025, your broadband, landline or TV package will rise by £3.50 a month from April.

Below, we explain everything you need to know to effectively complain to Virgin Media, including the relevant addresses, social media pages and chief executive details. It used to be worthwhile ...

Virgin TV customers can enjoy three months of award-winning content from MUBI for only £1. The offer, which runs until ...

Yes, customers can keep both their mobile number or landline number. Check out these Virgin Media customer support articles on how to keep your mobile number or landline. No one likes paying bills ...