Virgin Media O2 has turned on access to its 5G Standalone network in some 500 towns and cities across the UK for business customers. The SIM used needs to be on an eligible tariff and being paid for ...

Virgin Media O2 chief executive Lutz Schüler has admitted the company has more work to do in some areas of customer service.

After launching their first commercial 5G Standalone (SA) based mobile broadband network for consumers in February 2024 (here ...

The latest stats published by UK regulator Ofcom have lifted the lid on complaints registered with eight of the country's top broadband providers.

THE best and worst broadband providers for customer complaints have been revealed by the regulator. Sky was the least complained-about broadband provider between July and September of last year, ...

Virgin has confirmed to Mirror Online that it is working hard to improve its customer services and has already seen a fall in ...

Sale is coming to an end, and the broadband and TV provider is currently offering a wide range of enticing deals for new ...

Premises in Shropshire and Devon to gain access to gigabit services as part of £5bn government scheme and planned expansion by major comms provider.

A survey conducted by Broadband Genie, involving 3,200 broadband users nationwide, has revealed the best and the worst.

The UK government has published its revised Telecare National Action Plan (TNAP), which will require major UK broadband and ...

The regulator said TalkTalk had seen an increase in complaints in the third quarter of 2024 to top the list of broadband ...

Satisfaction in broadband providers’ customer service has remained low between November 2023 and November 2024, sitting at ...