The state’s governor is going into the new year with an updated commitment to improving government technology and digital services. The push relies heavily on making contact centers more efficient.
This Arizona tech company founder has ambitions of scaling his latest venture into a $50 million company over the next five ...
Cybersecurity researchers have claimed financial technology firm Miio, which offers mobile telecoms and financial services to ...
O2 customers are being warned that the network is axing a key service this month. The major mobile phone provider has ...
Anyone who works with technology and, therefore, technical documentation knows how difficult it is to understand, create, and ...
The Department for Work and Pensions (DWP) plans to introduce "more automation" to its telephone services and boost its ...
The first AI platform of its kind in the Middle East, Blue AI developed by Al-Futtaim in the United Arab Emirates, is a smart ...
In today’s fast-paced business environment, efficient communication with customers is key to building strong relationships ...
Smart IVR represents the next generation of interactive voice response systems. Learn what it can do for your customers and ...
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