Calling Verizon or many other large American companies most often means spending hours trying to get help from people who ...

The state’s governor is going into the new year with an updated commitment to improving government technology and digital services. The push relies heavily on making contact centers more efficient.

MetLife announced that Nick Nadgauda will take on the CIO role effective March 10, 2025. He will report directly to Bill ...

We’re at an inflection point in field service, and actions taken today will determine tomorrow’s industry leaders.

A Waymo customer said his self-driving taxi drove him around in eight circles, almost making him late for his flight. A video ...

MAHY Khoory Automotive has unveiled the UAE’s first dedicated Dongfeng Service Centre in Al Quoz 3, Dubai, marking a ...

O2 customers are being warned that the network is axing a key service this month. The major mobile phone provider has ...

The rise in data breaches is a stark reminder that cybersecurity is no longer optional; it’s a business imperative. For ...

Kaspersky has been ranked among 2024’s technology leaders in the Quadrant Knowledge Solutions SPARK Matrix™ for its managed ...

Movate, a leading digital technology and customer experience (CX) services company, is pleased to announce the appointment of ...