The Administration announced 24/7 access to the My online portal starting in mid-July as part of a broader customer service overhaul.

The Social Security Administration will end traditional paper checks by the end of this year. See who is effected and how to protect your payment.

SSA and Treasury Department officials underscored that neither agency will ever request payment to expedite or set up benefits. Individuals facing hardship or without access to digital payment methods ...

The federal government must stop issuing paper checks by September 30 in favor of direct deposit, prepaid cards, or other ...

The agency, which serves 73 million beneficiaries, has struggled to improve customer service amid cutbacks, long wait times ...

If you've lost everything in the flood including your wallet, here is how you can start replacing the contents and your vital ...