While multiple CWM vendors will likely capture share of the expansive addressable ... and often have new processes built upon them. We think the shift to the cloud has likely reduced implementation ...

Mitel’s current contact center offerings, such as MiVoice MX-ONE, MiVoice Business and OpenScape, include tools for managing ...

A highly-engaged audience at Industrial 5G Forum was short-changed with its questions of private 5G outfit Celona. But RCR got the answers anyway.

Arcserve depends on flexibility and increased security capabilities to compete with its larger and newer competitors in the ...

NICE (Nasdaq: NICE) today announced that it was the only vendor named a Customers' Choice in the 2024 Gartner Peer Insights Voice of the Customer for Contact Center as a Service (CCaaS). This is the ...

The move is intended to support local financial companies and counter the current global cloud service providers’ dominance.

India's central bank will launch a pilot programme in 2025 offering local cloud data storage to financial firms at affordable ...

Above we show the revenue shares for our eight cloud companies in the combined IaaS/PaaS cloud market at nearly $300 billion ...

The U.S. Government Accountability Office uncovered vendor management processes across several federal agencies that led to ...

The Certified Cloud Native Platform Engineer series will cover many areas within the cloud native landscape including CI/CD, observability, developer experience, automation, orchestration, and more.

Cloud giant will launch service by the end of next year with a number of services already on-board and expectations ISVs will ...

Partnership with Europe’s biggest retailer will offer client-side encryption and ensure data doesn’t leave Germany.