The state’s governor is going into the new year with an updated commitment to improving government technology and digital services. The push relies heavily on making contact centers more efficient.

Advanced Micro Devices faces AI hurdles and tech lag. Read why AMD stock may struggle as custom silicon and competition from ...

Consumers really like personalized marketing content and are really nervous about companies gathering data to provide it.

Salesforce Inc. is targeting retailers with its latest artificial intelligence innovations announced today, including a ...

Agentforce digital labor platform includes new pre-built Agentforce skills for retailers that assist with tasks across order management, guided shopping, appointment scheduling, and loyalty programs ...

Using NVIDIA NeMo™ microservices provided within the blueprint, these highly skilled AI shopping assistants can understand ...

Blue Yonder, the world leader in digital supply chain transformation, today announced product updates to its artificial intelligence (AI)-powered platform and ...

In today’s fast-paced business environment, efficient communication with customers is key to building strong relationships ...

How Narvar's new tech is using AI to harness the power of 42 billion consumer interactions a year to improve retail operations.

Advances in agents in 2025 will help brands create personalized AI agents for customers. These AI models, which will include small language models that operate on individual devices, will power highly ...

SAP also debuts solutions to address loyalty gap as new survey results show 80% of U.S. consumers feel undervalued by brands NEW YORK — SAP SE (NYSE: SAP) announced a slate of new solutions and ...