A rider is a charge, not included in standard base rates, that allows a utility to recover the costs of specific programs, ...

Rising energy costs are top of mind when temperatures drop, and Pennsylvania utilities, politicians and consumer advocates ...

ALBANY, Ga. (WALB) — Albany Utilities announced in a release that customers can view estimated bills during the next billing ...

Lee Delk, a teacher and Duke Energy customer, expressed his frustration over rising power bills, stating, "If the power bill ...

One of the region's largest utility providers says it has paused disconnecting power on unpaid accounts and are waiving late ...

The mailer offers payment to enroll with SmartEnergy and is addressed to 'Illuminating Company customer' while actually requiring a switch in energy supplier.

FirstEnergy has proposed a plan that, if approved by an Ohio regulatory commission, could increase some Akron-area customers' ...

Customers must now pay a 50-cent “service fee” for bill payments from their bank account. The company waives the fee for any ...

Hoosiers might already be seeing the effects of AI data centers populating Indiana with increased electricity bills.

Connecticut lawmakers and the state’s largest utility companies — Avangrid and Eversource — were at it again during a public ...

The sixth ESP proposal supports the utilities’ commitment of investing in and maintaining the electric grid while providing customer assistance programs and energy efficiency ...

Avangrid and Eversource are opposed to a bill that would allow the public utilities authority to place cases before a single ...