When clients snap at, dismiss or belittle auditors, it doesn’t just sting — it can wear away at audit quality. Understanding ...

When a conversation feels difficult, don’t start with emotion; start with observation. Borrow a trick from military ...

Republican Chairman Ron Johnson excoriated ranking member Richard Blumenthal in a sprawling rant that transformed the hearing ...

The post Workers Have To Communicate With A Super Rude Client, So Their Manager Told Them To Keep Their Emails Short Until ...

Grocery shopping is one of those everyday tasks that can be both a chore and a chance to unwind, depending on your mood. But ...

If the consensus is that a certain person is terrible to be around, stage an intervention. The best way to bring someone’s ...

Former Justice Department paralegal Sean Dunn, who went viral this summer for chucking a Subway sandwich at a Customs and ...

To justify their absence, make excuses for not responding to texts, or missing commitments, avoidant people almost always say ...

Saying "No Problem" Instead of "You're Welcome" While saying "no problem," "no big deal," or "no worries" isn't technically ...

Anyone who has ever worked stressful retail jobs can assure you, no, the customer is most certainly not always right. The ...

Picture this: crowded New Jersey stores where a lack of awareness creates rude encounters. Local listeners weigh in on common ...

The relocation agreement prevents the team from leaving Port St. Lucie without city approval until the end of the stadium ...