The qualities that matter most to corporate leaders typically relate to partnership, service and transparency. Legal teams incorporating these traits more comprehensively into their representation ...

The “right” omnichannel contact center helps you create and track customer journeys. Here’s a quick guide to help you decide ...

Penguin Solutions, Inc. ( NASDAQ: PENG) Q1 2025 Earnings Conference Call January 8, 2025 4:30 PM ET Michael Ng - Goldman Sachs Brian Chin - Stifel Nick Doyle - Needham Alek Valero - Loop Capital ...

I enjoy going to the sale barn to see calves weigh up and sell well. I thrive off of other people’s success. At the end of ...

CRES suppliers try hard to convince consumers that they offer the best deal, even when their price is higher. For instance, ...

With time and experience in the service industry, spotting a bad tipper can become an innate skill for some. One Texas ...

Cadillac's rating of 883 is four points higher than last year's survey, so it's evident that it's getting better when it ...

When I jumped over into the industry analyst and research world, for a time I ran a program monitoring SAP customer activity on behalf of a big investment bank. Every quarter, the bank augmented ...

Amid the transition, agency officials leading customer experience efforts across the federal government are pitching their ...

How AI-driven text and voice analysis can transform impact investing strategies. SSIR.org and/or its third-party tools use ...

In a TikTok, a man's $1,000 Giant Scrub Daddy caught the attention of HomeGoods, who called him about its price.

Are you looking for high-pay customer service jobs you can do from home? Work at home customer service jobs are fairly p ...