The future of customer service is here! Businesses looking to provide exceptional customer experiences can rely on innovative ...

Glia, the leader in customer interaction technology for high-trust sectors, today announced the findings of a new industry ...

Client appreciation improves your client relationships and facilitates retention—and it doesn’t cost much to execute.

Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...

Amanda Bynes has resurfaced via an adorable interaction with a fan at the star's recent art show in Los Angeles. In a viral TikTok, the 38-year-old star chatted with the fan about her art and the ...

"The customer is always right" is an adage most people are inherently familiar with, whether or not they have experience working in customer service. Though its usage is ubiquitous, its alleged ...