The future of retail is bold, adaptive and human-centric. Success in 2025 will belong to the innovators — those who empower ...

If you're running an e-commerce website, you need a customer service team. And if you're running an online shopping juggernaut like eBay, you need a big customer service team. Luckily, that's what ...

Opinions expressed by Forbes Contributors are their own. Gary Drenik is a writer covering AI, analytics and innovation. Holiday shopping season is nearly here, and the reality is that most online ...

Artificial intelligence-powered chatbots helped consumers purchase and return products during the 2024 holiday season, ...

Online holiday shopping soared to a fresh record high in 2024, driven by an array of e-commerce discounts and adoption of ...

Online sales climbed 4 percent in the year-end buying period, as AI-powered chatbots facilitated sales and returns.

NVIDIA has launched the AI Blueprint for retail shopping assistants, a generative AI workflow aimed at enhancing shopping experiences both online and in-store. This blueprint, developed on the ...