Christopher Elliott is the founder of Elliott Advocacy, a nonprofit organization that helps consumers solve their problems.

We combed through Reddit to see what hotel employees look for in thoughtful guests. Adopting even one will be a lovely way to ...

The government has approved a bill that includes mandatory identification of users, the right of reply for establishments, ...

Greece's hotel ratings are first among six tourism markets in the Mediterranean region based on customer satisfaction for ...

Marie Phillips, operations manager for the hotel in West Street, Stanwick, said: “This is a true testament to the whole team ...

The hotel David Marsh reserved in Cancun, Mexico, is not responding to his questions, but it’s keeping his money. Can Booking ...

Expedia is one of the leading online travel agencies that help millions of travelers book flights, hotels, car rentals, and ...

Action Fraud has issued a new alert warning to look out for scammers using unusual messages or emails from hotel accounts using booking.com.

The Clocktower Hotel at Century House, part of the Ascend Hotel Collection, celebrated its grand opening on January 15, 2025, ...

Hotels have come a long way from placing QR codes in rooms for digital menus or relying on repetitive AI-generated text message pings. Today, Product Genius, an AI-powered customer engagement platform ...

Lenovo today introduced three new retail solutions that combine the best of robotics and artificial intelligence technologies. Premiering at NRF 2025 in New York City, each solution has been ...