Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...

As artificial intelligence (AI) continues to make its mark on various industries, customer service is experiencing one of the ...

In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...

NASHVILLE, Tennessee, January 21, 2025 -- Integrity Solutions, a global leader in sales performance improvement and sales training, has reimagined and upgraded its learning experiences with an ...

January 17, 2025 - MERCED, Calif. — By James Leonard - Registration is open now for the Merced College Customer Service ...

After training sessions Scotiabank staff members will be able to sign basic customer service terms, while videos from the ...

Tire distributor and service provider Dealer Tire is teaming with auto sales and service training platform RockED to develop ...

The Canadian appliance service sector is witnessing an unprecedented evolution as professional appliance repair and maintenance services embrace cutting-edge technology and advanced diagnostics.

Strib Voices publishes a mix of commentary online and in print each day. To contribute, click here . ••• In my Jan. 12 column “You call that customer service?” I suggested that a default on the social ...

The recent NJBIZ panel discussion on artificial intelligence included executives from PCH Technologies, Diverse & Engaged and ...

Students gained insights into the company's approach to meeting and fulfilling the financial needs of its savers and ...

If you’re considering what it takes to build an AI agent, we have a step-by-step guide to help you along the way. Learn more.