The companies that benefit from this are the ones that take proactive measures to ensure their staff has received proper customer service and appreciation training. You can earn an incredible ...
To make the holiday shopping experience the best it can be for customers year after year, businesses must ensure they set ...
In one example in the training, staff are taught how to deal with a regular customer asking for water when they haven't ...
January 17, 2025 - MERCED, Calif. — By James Leonard - Registration is open now for the Merced College Customer Service ...
NASHVILLE, Tennessee, Jan. 21, 2025 (GLOBE NEWSWIRE) -- Integrity Solutions, a global leader in sales performance improvement and sales training, has reimagined and upgraded its learning experiences ...
Good customer service is made, not born. Most companies find that employees require training to provide good customer service. Some of the areas in which employees often get help from customer ...
Artificial Intelligence is being used for a novel purpose: training customer service staff to handle irate customers through an AI-powered, foul-mouthed robot. Airtel and Google Cloud have ...