The introduction of mandatory and enforceable service standards for superannuation funds will help improve the quality of ...

An exchange of letters between bosses at the Public Accounts Committee and HM Revenue and Customs was published on Wednesday.

To achieve CX excellence, government entities must embrace advanced technologies that streamline operations, enhance ...

The public accounts committee (PAC) has raised concerns that HMRC has “sought to degrade its telephone service to drive taxpayers to digital channels”.

Customer service has continued to deteriorate, the Public Accounts Committee said, as it urged the tax authority to be bolder ...

After achieving a robust 46 per cent CAGR volume growth over the past three years, Mahindra’s Truck and Bus Division (MTBD) ...

The Public Accounts Committee has warned in a new report that the tax authority is damaging public confidence in the tax ...

Life sciences trends 2025 include the rise of personalized therapies, supply chain resilience, compliance, and collaboration ...

The standard you walk past is the standard you accept.” This statement was a powerful message delivered during a speech made ...

We recently compiled a list of the 8 Best Socially Responsible Stocks to Buy According to Hedge Funds. In this article, we ...

Spirit Airlines customers have to don unprovocative clothes that do not expose “breasts, buttocks, or other private parts” ...