Hosted on MSN7mon
RG&E, NYSEG fined for failing to meet customer service standards
Rochester Gas & Electric and New York State Electric & Gas are being slapped with fines over customer services. The New York State Public Service Commission announced the utilities failed to meet ...
Hosted on MSN6d
Raising the bar: Does competition really promote better customer service?
TOKOLI\xa0In the global business landscape, competition is often heralded as a catalyst for enhanced customer service. The ...