In today’s story, the customer is wrong about the garbage pickup schedule, and he’s so annoying that the customer service rep ...

Congresswoman Jill Tokuda issued an update today on air transportation disruptions to the outer islands of Molokaʻi and ...

Strib Voices publishes a mix of commentary online and in print each day. To contribute, click here . ••• In my Jan. 12 column “You call that customer service?” I suggested that a default on the social ...

The table below shows an overview of what jobs will AI replace in the future, including the likelihood of AI replacing each ...

A concerned netizen shared a humorous yet disappointing experience when calling his internet service provider.

The U.S. health agency, the Centers for Medicare & Medicaid Services (CMS), announced Tuesday that it will appeal a November 2024 ruling to the Fifth Circuit Court of Appeals. What Happened: In ...

Imagine a sales team that never sleeps. Palona is launching AI chatbots designed to act as personable, 24/7 sales agents for ...

The smart messaging service company "Jabber" announced on the 23rd that it has supplied the "customer feedback messaging ...

U.S. Virgin Islands Del. Stacey Plaskett, a Democrat, got a standing ovation after questioning why she and other delegates from the U.S. territories weren’t called to vote for the speaker of the ...

After a two-week website interruption, the City of Lubbock Utilities department announced the launch of a new website location its customers can use.

Spirit Airlines is known for its affordable fares and no-frills flying experience. However, like any airline, you may find ...