The server recounted how the customer, who had only been seated for a few minutes, grew impatient while waiting to place her ...

Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...

Ashland Bike Company moved out of downtown to operate under a new-but-familiar roof, with aspirations to expand its footwear ...

Job Title General Manager Company / Organization Mokwheel E-bikes Job Description General Manager would oversee day-to-day ...

Orbee, Inc announced it welcomed additional capital investments of an undisclosed amount to expand its sales and customer ...

Human-centric AI can amplify human abilities, making it easier for companies to understand and connect with their customers ...

Financial services giant American Express ( AXP 1.12%) reported fourth quarter and full-year 2024 earnings on Friday, Jan. 24 ...

Catherine De Noire, 31, balances her night shift with her studies as a PhD student and her viral social media presence ...

For the past year, the City of Eau Claire has been looking into ways it might improve how trash hauling operates within the ...

1. Reimagine the ROI of customer service. The true value of AI-first customer service goes beyond cost reduction; it enhances support quality, scalability, and overall business impact. Savvy support ...

More than 2,000 undergraduate students have qualified for the Fall 2024 College of Arts and Sciences Dean's List at the ...

RS IT Solutions, which offers IT support to businesses, has announced the appointment of Chloe Brabbins as customer ...