How technology can hinder instead of help an aligned CX and EX strategy and recommendations on how to manage it.

Artificial Intelligence (AI) is revolutionizing customer service by enhancing speed, efficiency, and providing ...

Internet Protocol Television or IPTV is at the front of this change in entertainment consumption brought about by the move to digital media IPTV provides a flexible and feature-rich experience that is ...

Detroit City Councilman Fred Durhal launched his campaign for mayor on Wednesday at the Boys & Girls Club of Southeastern ...

Successful companies will be those that can anticipate these changes and respond with ingenuity and innovation.

TERM LIFE INSURANCE safeguards a person’s earning capacity. Unlike endowment plans, money-back policies, whole life insurance ...

Chatbot is a computer program that’s designed to emulate human conversation and converse with human users. Learn more here.

His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai, Deputy Prime Minister and Minister of ...

Measurable plans and client-first tactics: follow these five strategies to create a winning sales strategy for 2025.

Insurance companies in Australia and New Zealand continue to invest in new technologies and services, including AI, to become data-driven, digital-first organizations, according to a new research ...

Think about the aim of any business for just a moment. You aren’t serving your employees, are you? Accordingly, you’re tailoring your product or services to the needs of customers. Implementing ...

Open finance is transforming financial services by enhancing consumer choice, competition, and innovation. However, its ...