Crisis Management in the Digital Age: Why Swift, Smart Responses Matter
In today’s always-online world, a brand’s reputation can change in an instant. Whether it’s an errant tweet, a viral ...
New critical stress management team to help first responders, residents in two counties
The team is comprised of members of first response agencies, clinicians, clergy, and EMA personnel. The team serves ...
Mayor Evans announces plans for a community responder team to handle low-risk 911 calls.
The city of Rochester is launching the ACTION Team, a community responder program designed to handle nonviolent 911 calls, easing the burden on police.
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Rochester unveils 'ACTION Team' to handle 'low-risk' 911 calls
Wednesday, Mayor Malik Evans unveiled the city's new "ACTION Team." The group will be made up of full-time employees who ...
Morgan Lewis Global Litigation Head Discusses Helping Clients With Crisis Management
This practice brings together top litigators across our disputes practices to guide clients through existential threats,” ...
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Customer Service Crisis Management: Navigating Hurricanes, High Call Volumes
Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...