Employers should reimagine their change management strategies amid employee dissatisfaction due to various pain points during ...

Change isn’t inherently bad, but how it’s implemented and carried out has a huge impact on how employees react to it.

To support the successful long-term adoption of a digital experience platform, your change management strategy needs to address a few key areas. While launching a new website can be a big deal, ...

Retail and CPG brands face unique pressures. Margins are thin, consumer loyalty is fickle and supply chains are volatile.

The legal industry is undergoing a notable period of transformation, influenced by broader economic shifts, rapid advancements in technology, and ongoing scrutiny of legal spend. Despite the ...

Change is hard. Whether it’s a personal change, a business transformation due to a new technology rollout, or a shift in company culture, most people tend to resist change, even when it’s beneficial.

How does change management and a strategic pause lead to better outcomes for contact centers? Learn about readiness, results ...

This part-time programme is for mid-career to senior leaders and managers who want to progress in their career, change industry or career, or start their own business. Designed with busy working ...