AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

AT&T expanded its investment in Orlando last month while XR Training, a member of the UCF incubator, and Red 6 each completed ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.

Around one in five American households now bundles their home Internet service with wireless phone, according to a new consumer survey. This article, Parks Associates: Popularity of Internet, mobile ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

Employees engaging in such activities need to know that they could get in serious trouble for adding lines to a customer ...