AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

Now, it appears that the company is hoping to win back trust from customers with a new offer. AT&T revealed that starting Jan ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

Multiple wildfires have recently spread throughout Southern California, affecting areas such as Palisades, Eaton, Hurst, and ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...