Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

AT&T unveiled a new initiative to keep and attract subscribers by offering them bill credits for outages on its fibre and ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

Highlights,Dutch Bros Inc. has a high price-to-sales ratio of 5.5x.,Strong revenue growth and positive forecasts support the ...

Now, it appears that the company is hoping to win back trust from customers with a new offer. AT&T revealed that starting Jan ...

Around one in five American households now bundles their home Internet service with wireless phone, according to a new consumer survey. This article, Parks Associates: Popularity of Internet, mobile ...

Additionally, AT&T will work with small business customers to make things right by connecting them with technic ...