While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents ...

Everything you stream and share is broken into network packets. Learn how this enables the seamless flow of data that powers ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

AT&T notes that some residential fiber customers in multi-dwelling units "have an account with AT&T but are not billed by AT&T for Internet service." In the case of outages, these customers would not ...

The Deco X90 is one of the fastest mesh systems I've ever tested, and it costs less than half of what it used to.

Wish you had free and reliable high-speed Internet while flying? See how the United Airlines and Starlink partnership makes ...

After nearly two decades of fighting, the battle over regulations that treat broadband providers as utilities came to an end ...

A voice over IP (VoIP) service can boost your call quality and save you money compared with a traditional landline. These are ...

The internet is a dangerous place. There are websites that will happily deliver you malware, or display violent or sexual ...

If possible, return to a brick-and-mortar store. Most providers have local stores where you can return your equipment. It may ...