AT&T made a “bold promise” to customers Wednesday, telling them that the company plans to issue credits to consumers who lose ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

AT&T is trying to address one of the biggest frustrations for wireless phone and internet customers—losing service to outages ...

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

AT&T unveiled a new initiative to keep and attract subscribers by offering them bill credits for outages on its fibre and ...

Additionally, AT&T will work with small business customers to make things right by connecting them with technic ...