Deep1h
AT&T Raises the Bar with Guaranteed Network Connectivity
AT&T Guarantee will launch on January 9, offering connectivity customers can depend on. In the event of a network ...
AT&T Launches New Guarantee, Promises to Compensate Customers for Outages
AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...
Kansas First News8h
AT&T to credit qualifying customers after service outages: Who is eligible?
AT&T made a “bold promise” to customers on Wednesday, telling them that the company plans to issue credits to consumers who ...
AT&T to offer customers bill credits for network outages
AT&T announced a new guarantee program that will see the telecom giant provide billing credits to wireless and fiber customers who are impacted by service outages.
Did your internet cut out? AT&T says it will start paying you back for outages
Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...
After embarrassing blunder, AT&T promises bill credits for future outages
AT&T notes that some residential fiber customers in multi-dwelling units "have an account with AT&T but are not billed by AT&T for Internet service." In the case of outages, these customers would not ...