AT&T to communicate more openly and efficiently about service outages, even offering customers credit. Facebook Marketplace ...

AT&T made a “bold promise” to customers Wednesday, telling them that the company plans to issue credits to consumers who lose ...

Called the AT&T Guarantee, the new initiative promises that users won't be billed for days when the company's network goes ...

AT&T announced a new guarantee program that will see it provide billing credits to wireless and fiber customers who are ...

Hector David Rivera, who is best known for playing the green Power Ranger in the franchise, was handed the sentence on ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

According to AT&T, if a customer loses phone service or fiber connectivity for more than twenty minutes, AT&T will refund the ...

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.

Losing access to the internet because of a network disruption isn’t fun. But what feels like rubbing salt in the wound is ...

After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.