Dallas-based telecom giant AT&T now says that if customers lose internet or phone service, they'll get a refund for the day.

AT&T's Fiber 300 Plan may not offer the best value, but its speeds should be more than enough for average internet users.

In February 2024, AT&T caused a major outage by botching a network update and took over 12 hours to fully restore service. At ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

Starting Thursday, individual AT&T customers and small businesses that experience a fiber outage of more than 20 minutes or a ...

AT&T will waive overage charges for prepaid and postpaid customers affected by the wildfires through February 6th. The ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

The company is giving its Postpaid and Prepaid users a break by waiving overage charges and allowing unlimited talk, text, ...

Now, it appears that the company is hoping to win back trust from customers with a new offer. AT&T revealed that starting Jan. 9, it is offering customers a “guarantee” that promises reliable ...

AT&T Inc. T has reinforced its focus on the customer-centric business model by promising to pay bill credits for any network ...

I also take network performance and perks into ... But I also highlight the best cell phone plans from Verizon, T-Mobile and AT&T if you prefer a more established wireless provider.

Remember when roaming costs were sky-high and unreliable connections were the norm? The struggle to stay connected is now a ...