AT&T worker added fake lines to accounts for years to boost commission, CT cops say
The worker’s misconduct was the subject of several internal investigations, but she remained employed with the company, ...
PhoneArena16d
AT&T sales consultant arrested for making unauthorized changes to customer account that raised bill
Barnaby would also keep trade-in devices, presumably reselling them online. On top of that ... as a manager at a Willimantic-based AT&T-authorized retailer around August 2022 where she continued ...
Stafford AT&T worker secretly added lines to customers' accounts to boost her commission, police say
Katie Ann Barnaby was arrested in Stafford after police said she manipulated a customer's account without permission to boost ...
Arrest of AT&T rep highlights why it's important to always double-check what you agree to
While many customer service reps are dedicated employees who would never attempt fraud, there are bad actors, and accidents happen too.
Miami Herald12d
AT&T worker added fake lines to accounts for years to boost commission, CT cops say
Attorney information for Barnaby was not listed in online court records ... reported “significant” fraudulent charges on their AT&T account well above what was agreed upon during their ...
AT&T employee accused of adding unwanted lines to customer accounts to make commission
A former AT&T employee was arrested for adding unauthorized phone and tablet lines to customers’ accounts in order to make commission, according to authorities.
WTVM16d
AT&T employee accused of adding unwanted lines to customer accounts to make commission
The coworker also said Barnaby would keep trade-in devices to resell them online ... rehired at another AT&T store where she allegedly continued to manipulate customers’ accounts.