After a series of issues last year, AT&T is starting 2025 with a promise that it will be better going forward.

AT&T today announced a new AT&T Guarantee customer service initiative that offers "an elevated experience" with ...

AT&T promises to email or text customers when there’s an outage and credit them for a full day’s worth of service if the ...

The AT&T Guarantee program will issue credits to a customer's account if a significant outage occurs on their wireless or ...

Dallas-based telecom giant AT&T is pioneering a bill credit guarantee to address outage frustrations. Sometimes outages just ...

The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

AT&T is introducing a new guarantee for their wireless cellular service, becoming the only provider to offer such a promise ...

AT&T notes that some residential fiber customers in multi-dwelling units "have an account with AT&T but are not billed by AT&T for Internet service." In the case of outages, these customers would not ...

A couple of weeks ago I was on an away day with the rest of the What Hi-Fi? team. We held it at the KEF Music Gallery in central London, a place I’ve been lucky enough to visit (and admire) before. It ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, ...

Voice Focus AI is a new feature which uses something called an AI noise reduction chip and three microphones per earbuds, all ...

Locating local internet providers AT&T has an existing sprawling mobile network and offers a traditional, 4G LTE fixed wireless internet option, but it held back on its 5G home internet service ...