Norwegian Cruise Line passsengers missed their cruise when tornadoes hit Denver. Does NCL owe them a refund? Consumer Rescue ...

Car Gate AI scanner failed to flag pre-existing damage on a rental vehicle. Its mistake led a Sixt customer to be charged ...

Distraught cruise ship passengers often contact Consumer Rescue and ask our team to mediate their complaints directly with the cruise lines. These news reports cover passenger issues from all of the ...

If an AI scanner fails to flag pre-existing damage on your rental car, you could be wrongly charged for repairs. But could those same images actually vindicate you in the end? One Sixt customer just ...

On their recent Alaskan adventure, a Tennessee couple spent $1,850 on an engraved fossilized mammoth tusk to commemorate the trip. But by the time United Parcel Service delivered the delicate artwork ...

Joanne May and her extended family got a terrible surprise when they arrived in London. The luxurious eight-bedroom, six-bathroom Vrbo vacation rental May reserved for the group of 15 was suddenly ...

Scammers are swooping in to take advantage of distressed airline passengers at an alarming rate. Here’s what happened when one traveler accidentally dialed into a fake British Airways call center – ...

On their recent Alaskan adventure, a Tennessee couple spent $1,850 on an engraved mammoth tusk to commemorate the trip. But by the time United Parcel Service delivered the delicate artwork to their ...

Read about a fake job scam that drained a victim's bank account. Educate yourself on how to avoid falling for cons.