Este artigo explora como as organizações de serviço público podem impulsionar a mudança usando os princípios da teoria do nudge para criar um ambiente que incentive os comportamentos desejados.

In collaboration with the Brookings Institution, these how-to briefs authored by experienced city government leaders aim to disseminate their innovations to counterparts to accelerate the local ...

The human brain responds 60,000 times faster to images than it does to text. Knowing how to analyse, visualise and present data can help public servants communicate complex information simply and with ...

For many people, job applications are a necessary evil. They’re an essential step on the road of career progression, and we have to tackle them whether we want to or not. But what if you could see ...

Around one in three women worldwide experiences physical or sexual violence in their lifetimes. This stark statistic is powerful. It demonstrates the scale of the problem and the urgency of ...

We work with government departments, corporations, foundations, and academic institutions to upskill the world’s largest workforce, supporting public servants to be effective and efficient in the 21st ...

It’s no secret that data is a hot topic in the public service. Reports are being written about it, government-wide training is being rolled out in some countries and it’s generally being regarded as ...

Apolitical is a private community for public servants and policymakers. Learn more. The Public Servants and Climate Change: Reaching Net Zero online course from the Smith School of Enterprise and the ...

Apolitical is a private community for public servants and policymakers. Learn more. Being a good public speaker may seem like a talent that only a few lucky people possess – but it’s a skill that, ...

Over the past few weeks, I ran a short survey to crowdsource who and what people in our field are paying attention to. Sixty-two people responded — a mix of public servants, practitioners, and friends ...

Zoe Collier opened with a vivid image: decision-makers reading briefings late at night after 15-hour workdays. With this in mind, she urged public servants to write with empathy. Recognise that ...

The world is changing quickly — and the public service is no exception. With the introduction and rapid development of new technologies, it’s essential that public servants are ready and able to adapt ...