For the first time since I became the National Taxpayer Advocate in 2020, I can begin this report with good news: The taxpayer experience has noticeably improved,” Taxpayer Advocate Erin Collins wrote ...

Companies are using AI that detects human emotions. People are upset but also getting wise by gaming AI on this. Here's the ...

The energy provider is calling on the National Energy System Operator (NESO) "to strengthen the role of households in ...

TireHub plans to open a Regional Distribution Center in San Bernadino, Calif., its third such opening in as many years.

As Ada surpasses 5.5 billion interactions, Sal joins to scale revenue and operations worldwide.

The Federal Trade Commission on Wednesday fined H&R Block $7 million and required the tax services company to stop advertising and customer service practices it called "unlawful" by the 2025 tax ...

North American telecom, media and entertainment firms are adopting emerging technologies to fuel innovation and improve ...

Advances in agents in 2025 will help brands create personalized AI agents for customers. These AI models, which will include small language models that operate on individual devices, will power highly ...

AT&T’s promise also comes with a list of stipulations for eligibility, which can be found at ATT.com/guarantee. Among them, the company says outages must impact at least 10 or more towers, and users ...

Automation in business is a powerful way to streamline operations, save time, and make more money in your business.