The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than ...

Have a question about your Amazon order or need help resolving an issue? You're not alone. Fortunately, Amazon offers multiple convenient ways to connect with t ...

A Waymo customer said his self-driving taxi drove him around in eight circles, almost making him late for his flight. A video ...

Learn key strategies to create real customer value, build lasting loyalty, and drive business success through a ...

We’re at an inflection point in field service, and actions taken today will determine tomorrow’s industry leaders.

The Federal Trade Commission on Wednesday fined H&R Block $7 million and required the tax services company to stop advertising and customer service practices it called "unlawful" by the 2025 tax ...

AI is not here to replace call center agents but to complement their work and improve the customer experience. By adopting a ...

MAHY Khoory Automotive has unveiled the UAE’s first dedicated Dongfeng Service Centre in Al Quoz 3, Dubai, marking a ...

Ford is making significant investments in the Middle East, nearly doubling its parts distribution footprint since 2011, ...

January 7, 2025) - Auralis AI, a leader in generative AI solutions for customer support, today announced the launch of its enhanced customer support platform. The company reports that early adopters ...