AT&T Says It Will Now Credit You for Outages and Long Customer Service Wait Times
The company said Wednesday that going forward, customers will receive a full-day bill credit for any fiber outage longer than 20 minutes or wireless outage of more than one hour. If a customer calling into its telephone support lines has to wait on hold for more than five minutes, they will receive a $5 Visa gift card.
A Waymo customer said his self-driving taxi drove him around in eight circles, almost making him late for his flight. A video ...
The Federal Trade Commission on Wednesday fined H&R Block $7 million and required the tax services company to stop advertising and customer service practices it called "unlawful" by the 2025 tax ...
Spending long wait times on the phone and playing transfer tag can feel like the seventh layer of hell. Additionally, having ...
Ohio and 21 other states will increase their minimum wages. One local business said every little bit will help in light of ...
Learn key strategies to create real customer value, build lasting loyalty, and drive business success through a ...
We’re at an inflection point in field service, and actions taken today will determine tomorrow’s industry leaders.
With time and experience in the service industry, spotting a bad tipper can become an innate skill for some. One Texas ...
Thankfully, some banks make it easy to call or message the customer service center at any time of the day. Here's a list of banks that offer 24/7 customer support, and some of these institutions ...
Are you looking for high-pay customer service jobs you can do from home? Work at home customer service jobs are fairly p ...
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